Automated order management solution, completely integrated with the other BSS and OSS systems to increase the operational speed and customer satisfaction
Improved agility when introducing
new products and services
As telecom operators are shifting to their new role of Digital Service Provider, it is crucial to reshape their strategies and apply advanced technologies to efficiently manage an increasingly complex portfolio of products and services.
Operate more efficiently
ITgma’s Order Management Solution automates product and service order management to ensure more efficient and improved operations.
Smart offering
Smart product and service offering, based on an advanced eligibility rules engine.
Modern architecture
Sophisticated solution based on modern and scalable microservice architecture.
Rapid deployment
Already proven workflows based on configurable business logic for reduced time-to-market.
Order Capture
Order data collection enabled through different source channels, customer selection and validation, products and promotions selection based on eligibility rules, product offer “configure-price-quote”, order validation and approval to close the sale.
Order Fulfillment
- Validation
- Orchestration
- Decomposition
- Integration
- Error handling, Retry & Rollback
Testimonials
Director of IT Department
“ITgma is a trusted and committed technology partner, who enabled us to reach another level of excellence in our CRM domain.“
Head of Cloud Automation Platform Technology
“ITgma is a valuable partner to our team. Their engineers are proficient, supportive and professional“
Chief Technology Officer
“Professional and structural approach in the implementation of complex and high-transactional systems, critical for the business.“
Head of Business Support Systems
“ITgma’s BSS solutions and expertise are instrumental part in fulfilling our future BSS strategy.“
Other Solutions
Customer Relationship Management
CRM solution for visionaries! Now you can have the CRM you always wanted – end-to-end
Digital Self-Care Platform
Precisely tailored for every customer according to their needs, preferences and desires
Integrated Case Management
Enabling continuous process improvements and optimization by having the highest visibility
Omni-channel Notification Engine
Efficient, lightweight, messaging platform with a new, modern and pluggable architecture
Enterprise Product Catalogue
Delivering sophisticated products offering at the core of the telecom omnichannel strategies
Sales Performance Management
Establish effective sales organization by setting targets, monitoring the performance
Contact ITgma
If you have any questions about our company, our offering, or our expertise, we’d love to hear from you. Share your necessity with us.
