Flawless Daily Operations
Our goal is to keep your business processes and systems running, reliably, secured protected by providing consistent and cost-effective operational maintenance and development services. Operational day-to-day activities are performed with guarantied quality and SLA KPIs, by utilizing best-practice industry standards, improving the efficiency and quality. ITgma assures fast and flowless daily operational and maintenance activities for your company, regardless of the quantity of the systems, requests or operational issues that need to be handled.
SLA KPIs
Custom and strict performance indicators to service your business critical systems.
Cloud Infrastructure
Management, optimization and support of your complex cloud environment.
On-Premise Infrastructure
Legacy and future-planned systems and applications on your in-house or hybrid environment.
Cost Saving
Significant optimization of your operational costs and support teams.
Functional Extension & Upgrades
Our Managed Services improve the availability of the systems, significantly reducing costs, maximizing productivity and response, improving quality and user satisfaction. For development of new functionalities and products, ITgma provides on-demand resources with deep knowledge and understanding of the systems and processes having immediate response to the business requirements.
Testimonials
Director of IT Department
“ITgma is a trusted and committed technology partner, who enabled us to reach another level of excellence in our CRM domain.“
Regional Marketing Manager, Europe, NATO & Americas
“ITgma is trustworthy and reliable partner supporting our operations in Macedonia and the region for more than a decade.”
Head of Business Support Systems
“ITgma’s BSS solutions and expertise are instrumental part in fulfilling our future BSS strategy.“
Chief Technology Officer
“Professional and structural approach in the implementation of complex and high-transactional systems, critical for the business.“
Other Services
Application Maintenance & Support
Our applications maintenance and support teams are focused on stabilization
BSS Transformation & Development
Our experts bring new energy into your existing BSS stack, taking it into a flexible
Management Consultancy
We are working with investors, management, operations and other stakeholders
Dedicated Team
Dedicated team, assembled to scale your capacity solutions and services
Cloud Services
We create, design and architect the most optimal solutions for your cloud-based transformation
Application Development
We deliver business-to-technology transformation from start to finish, practicing agile
Let's talk.
If you have any questions about our company, our offering, or our expertise, we’d love to hear from you. Share your necessity with us.
