CRM solution for visionaries! Now you can have the CRM you always wanted - end-to-end integrated, 100+ business processes implemented, microservice architecture and more…
Acquisition & Onboarding
Simplified start of the customer journey by utilizing the already fine-tuned processes.
Lifecycle & Value Management
Understand the customer as a whole and make the most of every interaction.
Support & Interactions
Support your customers exceeding their expectations in the moments that matter.
Hard things easy
Fully integrated and process optimized for customer-centric approach.
Make it work!
Devote your full attention to the most important deals in your pipeline, nurture your accounts and exceed your sales targets.
Make it matter!
Grow a thriving base of satisfied customers by providing your customer service agents the right software to gain customer insight, respond to every case, and apply their expertise to the fullest.
Testimonials
Head of Business Support Systems
“ITgma’s BSS solutions and expertise are instrumental part in fulfilling our future BSS strategy.“
Chief Technology Officer
“Professional and structural approach in the implementation of complex and high-transactional systems, critical for the business.“
Director of IT Department
“ITgma is a trusted and committed technology partner, who enabled us to reach another level of excellence in our CRM domain.“
Head of Cloud Automation Platform Technology
“ITgma is a valuable partner to our team. Their engineers are proficient, supportive and professional“
Other Solutions
Order Management
Automated order management solution, completely integrated with the other BSS
Digital Self-Care Platform
Precisely tailored for every customer according to their needs, preferences and desires
Integrated Case Management
Enabling continuous process improvements and optimization by having the highest visibility
Omni-channel Notification Engine
Efficient, lightweight, messaging platform with a new, modern and pluggable architecture
Enterprise Product Catalogue
Delivering sophisticated products offering at the core of the telecom omnichannel strategies
Sales Performance Management
Establish effective sales organization by setting targets, monitoring the performance
Contact ITgma
If you have any questions about our company, our offering, or our expertise, we’d love to hear from you. Share your necessity with us.
