Solutions

An Automatic Product Entitlement tool for Cross all and Up sell that helps you expand and upgrade your customer base with additional products and services matched to the adequate customers.

Direct marketing

An Automatic Product Entitlement tool for Cross sell and Up sell that helps you expand and upgrade your customer base with additional products and services matched to the adequate customers.

This SugarCRM based solution is a combination of entered product information, customer information and intelligent matching of the both. When using various channels of communication (via Teller, Customer care, SMS, email, newsletters, questionnaires, telemarketing) can perform a successful Direct Marketing campaign.

The matching of the right products with the right customers is done with predefined business rules, risk factors, usage patterns and intelligent targeting rules.

The end result is: offer added products to your existing customers and increase the overall customer satisfaction.

Direct marketing

Functionalities

Benefits

  • Products and Services catalog

    Consistent, workflow driven sales process

  • Detailed Client information

    with accounts, products and cross sell/up sell sections and details

  • Marketing Campaigns

    creation and management

  • Reports
  • Automatically schedule and plan various types of campaigns.
  • Measure and track Clients responses.
  • Create more effective Marketing strategy.
  • Expand the Clients base.
  • Create successful customer retention plans.
  • Measure the Telemarketing team activities accurately.